Enter your customers, pricing, spend, and cash position to find MRR, ARR, churn, CAC, LTV, and runway - all in one place.
SaaS Metrics Calculator
Live| MRR (Monthly Recurring Revenue) | $25,000 |
| ARR (Annual Recurring Revenue) | $300,000 |
| Churn rate | 3.0% |
| CAC (Customer Acquisition Cost) | $250.00 |
| LTV (Lifetime Value, estimated) | $1,666.67 |
| LTV:CAC ratio | 6.67 : 1 |
| Runway | 12.0 months |
The formulas
500 customers at $50/month, 3% churn: LTV = 50/0.03 = $1,666.67. Spending $50,000 to acquire 200 customers: CAC = $250. LTV:CAC = 6.67:1 - generally considered a healthy ratio.
Step-by-step guide
- Enter your active customer count and average price per customer per month.
- Enter customers lost this month to see your churn rate.
- Enter your sales & marketing spend and new customers acquired to see CAC and the LTV:CAC ratio.
- Enter your monthly cash burn and current cash balance to see your runway.
Why LTV:CAC is the ratio investors actually look at
CAC and LTV individually only tell half the story each - a low CAC means nothing if customers churn out before they're profitable, and a high LTV means nothing if it costs more than that to acquire each customer in the first place. The ratio between them is what reveals whether the underlying business model actually works: a commonly cited healthy benchmark is 3:1 or higher, meaning each customer is worth at least three times what it cost to acquire them. Below that, growth can become expensive to sustain even if revenue is increasing, since the company is spending nearly as much (or more) as customers are ultimately worth.
Common mistakes
Frequently asked questions
What's considered a "good" churn rate?
It varies significantly by market - many B2B SaaS companies target under 1-2% monthly churn, while some consumer subscription products tolerate higher rates. Context (contract length, price point, customer type) matters more than a single universal benchmark.
Why is LTV calculated from churn rate instead of actual customer history?
This is a simplified, commonly used approximation (average revenue divided by churn rate) that works well for a quick estimate. More precise LTV models also factor in gross margin, expansion revenue, and cohort-specific retention curves.
Does MRR include one-time payments?
No - MRR specifically captures recurring subscription revenue. One-time setup fees, professional services, or single purchases are typically tracked separately from MRR.
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